We had to return this printer because it would randomly start feeding through sheets of paper with hieroglyphics on the top edge. This was after reinstalling the drive and firmware from the internet. No change.

We've had no problems at all with this printer. I was able to set it up in CUPS on a Raspberry Pi no problem. My version of CUPS does not have the specific driver for it, but I chose "HP LaserJet 4 Plus pcl3, hpcups 3.14.6 (color, 2-sided printing)" and it works perfectly.

The general printing, it does fine. Printing labels or envelopes or anything besides regular paper prints, which I do often in my job, the print smears after the first two, the feeder doesn't pull things in straight, and I waste a ton.

I am delighted with Printland service taht I would like to order some more printer.

HP LaserJet printers are generally solid printers and this unit is as well, with a couple caveats: Make sure you use HP toner if you want good quality prints; Make sure you get the thing configured properly if you have an enterprise environment and need it to be user-autonomous.

Very nice monochrome printer. Text resolution is really good, and print speed is very fast. Double sided printing does not seem to slow the print speed down to any degree. The M402dw requires no cable connections when used with Wi-Fi.

replaced a 20 year old HP laser that has given sterling service over the years - turned the M402 on and 'wow' - why did i wait so long to replace the old one - print quality is excellent but the speed the print arrives on the tray is just amazing compared to the old one - if i get 20 years out of...

replaced a 20 year old HP laser that has given sterling service over the years - turned the M402 on and 'wow' - why did i wait so long to replace the old one - print quality is excellent but the speed the print arrives on the tray is just amazing compared to the old one - if i get 20 years out of...

Nice little printer, but users were complaining it would go to sleep and they would manually have to turn the printer on to print. Turns out when the printer is connected via USB (which it was) it will go to sleep and power down the USB port, making the printer unreachable.

Small footprint; fast time-to-first-page; duplexes; excellent print quality

Cannot disable sleep when using USB interface; Fussy driver install

Excellent laser printer for the money. Simple set up.