Very nice monochrome printer. Text resolution is really good, and print speed is very fast. Double sided printing does not seem to slow the print speed down to any degree. The M402dw requires no cable connections when used with Wi-Fi.
Very nice monochrome printer. Text resolution is really good, and print speed is very fast. Double sided printing does not seem to slow the print speed down to any degree. The M402dw requires no cable connections when used with Wi-Fi.
Nice little printer, but users were complaining it would go to sleep and they would manually have to turn the printer on to print. Turns out when the printer is connected via USB (which it was) it will go to sleep and power down the USB port, making the printer unreachable.
Small footprint; fast time-to-first-page; duplexes; excellent print quality
Cannot disable sleep when using USB interface; Fussy driver install
The general printing, it does fine. Printing labels or envelopes or anything besides regular paper prints, which I do often in my job, the print smears after the first two, the feeder doesn't pull things in straight, and I waste a ton.
We had to return this printer because it would randomly start feeding through sheets of paper with hieroglyphics on the top edge. This was after reinstalling the drive and firmware from the internet. No change.
I have had an HP B/W printer for a decade and I finally decided to upgrade. It took over an hour on the phone with Tech Support to get this thing to finally install correctly. It randomly prints triangles over my reports. And it still won't print from tray 3.
We've had no problems at all with this printer. I was able to set it up in CUPS on a Raspberry Pi no problem. My version of CUPS does not have the specific driver for it, but I chose "HP LaserJet 4 Plus pcl3, hpcups 3.14.6 (color, 2-sided printing)" and it works perfectly.
This is an excellent printer - we have one at work and I decided to buy one for home use. If you don't need colour this must be one of the best printers on the market - very quick and connected to a router will also print from iPads and smart phones.
The printer is a great machine in terms of time efficiency and time saving. How I got it is a little bit of headaches. Received the first one but it failed to install the software on my PC. Contacted HP Canada and was told the printer's warranty had expired 2 months earlier.
The HP M402dw gets lots of points for its fast speed, but misses out on being our top pick in its category because its claimed cost per page is on the high side. That's still enough to make it a strong contender.
Duplexer; 250-sheet drawer and 100-sheet multipurpose tray standard; Maximum 900-sheet paper capacity; Ethernet, Wi-Fi, Wi-Fi Direct, and NFC; Supports Cloud printing
Low-quality photo output; even for a monochrome laser
Compact and efficient, this single-function mono laser delivers fine-looking text (and quickly enough for its class), but its cost per page and small trays relegate it to light duty.
Solid print quality; Respectable print speeds; Compact footprint for a mono laser; Energy-efficient; Loaded with mobile features
Moderately high cost per page; Small input and output trays
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