I’ve had the 5TB model for a few months now, and kept it in great condition. Only used it on one Xbox, didn’t take it out very often. And it randomly just quit working on me today (9/29/21). The internals are spinning, the light is on everything appears to be working, but it’s not being recognized by any devices whether they are my Xbox, my girlfriend’s Xbox, either computer etc… it just up and quit working.