Whilst the product works well, I spent the extra money to buy a nice looking kettle to go in our new kitchen. We have only had it a few months and already the black coating is starting to chip off the rim. I am so disappointed and dont know how long it will be until I need to replace it. I also find the water level hard to read - the use of a red floating ball would be helpful. The kettle is as good as any Sunbeam Ive used but wouldnt recommend it for longevity in a kettle.