I fiddled around with my new BCC02 for a couple of days till satisfied I had it just so. My morning coffee's important to me & I've certainly got this machine making a great cup! Clever Italian design, much easier - therefore faster - than many other coffee machines when it comes to keeping it clean, & I love the way it does its own quick rinse through after use. Wish everything else in my kitchen did the same! Haha. So many other features to love - the smooth-gliding adjustable-height of the dispenser, the light, the simple, powerful (for a home machine) milk frother, the water hardness adjustment, the warning lights (eg.,telling you when to empty the used grounds), the ease of changing from one program to another,.... It's expensive, but if you can bide your time as I did until it goes on sale (or I guess even if you can't!), you won't regret your choice. :)