- The item(s) being returned must be in their original condition, unopened, and unused. - The return request must be made within 30 days of the purchase date. - Proof of purchase, such as a receipt or order confirmation, is required.
Before we ship out your order, we have to prepare your products, double check the inventory, pass quality-control procedures and carefully package the items. The time it takes to prepare your items for shipping is separate from the shipping time. It normally takes 1-5 business days for us to process your order. Please note that this does not include holidays and weekends.
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