Used a couple of times great results with wash , but be careful although its an 8.5kg machine only a few of programs that let you use 8.5kg and they are very long washes.Would have given 5 stars but I feel this lets it down. One other thing it needs a hot and cold water inlet unlike the pictures you see online with just cold inlet .As I purchased it from an online outlet I was not aware of this may have looked at another model.