Pros - Australian owned and designed, variety of positions including full recline or tilt forward. Cons - Lumbar/headrest support foam is too thick, doesn't mould to the body, if anything pushes the body forward. Chair base is too firm. With spinal compression becoming so paramount these days, a softer base would help relive some seated pressure. Current foam may be durable, but too firm. Perhaps have options for customers to choose their preferred density of additional supports, even offer a compression reliving cushion for the base. Goldilocks, over and out