So, we got this as a replacement remote because the one that came with our TV died when its batteries expired and leaked everywhere. Set-up was simple enough, and hey, we can change the channels or lower the super-loud ads without getting off our butts – hooray! It's not perfect though – for some reason the battery compartment is the most difficult to open thing ever, and it took some serious effort to coax it open (and searching online for other reviews to make sure I'm not the only one – I'm not), this was solved for future battery changes by giving the cover a careful sand into a less recalcitrant shape before it was returned to its spot. It's a little laggier than the original so doesn't have the nice snappy feeling I expected, but that's not so bad. Oh and the set up software has comic sans in a few places – gross Logitech, gross.

Very easy to set up and get working but the buttons aren't perfect and occasionally needs to be pushed again to get working, but overall its a very decent remote.

Argh. time for a warranty return.

Looks nice; programming ok and amazingly; it supported Tvix codes which was nice

Doesn't really work; Maybe it works 2% of the time but its rare and mostly its swapping batteries, holding buttons, reprogramming, wondering why, and frustration

The Harmony 350 TV remote is a disappointment. On the positive side it looks great & has a very good technique for programming directly from your computer. On the negative side the keys are very small, at least for large hands & the key locations are poor from a usage point of view.

This is a great universal remote, we have replaced 4 different remotes with just one. Only reason I didn't give 5* was it wasn't that easy to set up :)

Does not come with enough instruction on how to use the software and even when I synchronised to all my devices the only device that works is the TV

This is a very good remote from a great company. It was very easy to set up. The only drawback is the writing is so small that in low light it is almost impossible to read if your eyes are a bit older like mine. It does what it says it does.

Remote is not operational either with my Sony CRT TV model number - KV-J21MF1 and Airtel DTH

So, we got this as a replacement remote because the one that came with our TV died when its batteries expired and leaked everywhere. Set-up was simple enough, and hey, we can change the channels or lower the super-loud ads without getting off our butts – hooray!

I was able setup the remote quite quickly by simply listing the devices I own into the app.