The first laptop I received came with a screen defect, but that was easy enough to sort and the Good Guys gave me a replacement with minimal fuss. Pros: good storage, fast, decent enough battery, webcam shutter for extra privacy, plenty of USB ports, sleek finish, decent screen. Cons: all of these are minimal. Adaptive brightness seems to be set to on as the default, but it isn't in the general settings. Instead it's buried in the Intel Graphics Command Centre. The keyboard layout may be uncomfortable for some. The fans took some adjusting to get used to. I had to manually add power settings as it only gave the option of balanced power use. I haven't yet worked out how to stop it from automatically booting once I open the lid after shut down, which is quite odd. Standard Windows bloatware etc. If you're needing a laptop for school or uni, or basic enough working-from-home type tasks (video calls, web browsing, streaming) this laptop is very suitable.