[This review was collected as part of a promotion.] We have only put 5 loads through and have had mixed results. Must loads have finished very clean. Most loads however have still been very wet. I don't like the cutlery drawer. It takes up far too much room and is too fiddly to stack. The cutlery drawer makes the second shelf almost useless. There's little bowl racks but even my tiniest kids bowl is too high. Hopefully I will find a way to remove this drawer and go back to the good old cutlery basket. There's enough room on one side to put tall glasses and coffee cups. The bottom rack is very spacious and nearly all of the plate guides are adjustable which is fantastic. Also, there's this app which connects to the dishwasher which tells you which cycle it's up to and when it is finished. It doesn't appear to control the dishwasher.