So far its been pretty good. It's a little bit noisy, but I haven't heard of a super quiet washing machine so that's normal to me. The drum definitely is smaller than my other 10kg front loader. I like how the washing can be done alot quicker than the other machines I've had and the clothes come out clean. The click and collect at the distribution centre was a bit of a mission when they don't have a big sign at the front It's not actually marked correctly on google maps. Very happy with the sale price. I hope this lasts as I've never bought this brand before. Coming from buying expensive brands, I thought I'd try and go the cheaper brand and see how well it performs as I haven't had much luck with the expensive brands.