Overall we’ve been happy with the performance of this machine, we replaced a Samsung unit which always struggled to balance when washing sheets and towels, the Hisense has performed well with the no issues with everything we have put in it from everyday basic clothes washes to heavy quilt covers and towels. The heavy items can be slow (up to 3 hours) but we set it to do the heavy items early in the morning ready to hung out to dry when we get up. Also love the self dispensing washing liquid and softner.