There comes a threshold when egregious support for products outweigh even the best engineered equipment. Between incomplete documentation, and this, what would seem to be a very simple rack mounting issue, I wonder if Cisco is trying to find that threshold.
Features look good for a DSL modem combo; but I haven't been able to install it yet because of issues shown below
Pre-sales suport is completely useless when they make up answers to questions: When I asked the Cisco rep; about the rack mount capability listed in the specifications, and whether this meant all the parts were included, or I would have to purchase a separate kit, he replied, and I have the chat...