Bought my parents this machine for Christmas and they absolutely love it. They are definitely pro baristas in the making! It takes a few trials to get the brew right and to a taste that suits each person. It can be a waste of coffee beans and milk at times but its definitely worth it in the end. My parents have used it 1 - 2 times a week for the past 3 months and have not had any issues (they decided to reduce how often they were making coffee as it was using just a little too much milk at times).