I have had this machine for 18 months. I have had the frother replaced once as very unreliable. It would make great froth then on the next use, virtually no froth, even though using the same milk. Have maintained the machine as required. Now the frother is basically just heating the milk with a very small amount of thin froth. The coffee tastes fine but pretty disappointing as I have returned to spending money at coffee shops to get what I like. Can't be bothered chasing it up again with DeLonghi.