The Good Guys were great with communication and the barbecue itself, is great, we did have some trouble with some screws not quite fitting correctly and we triple checked that we hadn't put the wrong screws in. But the barbecue is working great, heats really quickly and cooks really well and having the 5 burners makes a huge difference in added space.

Great bbq, putting it together was not that hard except for the cheap screws they use, soft steel and will round off easy if your not careful. I did notice something else, I think one of the screws attaching the handle to the hood is broken, needs further investigation. Plenty of room in the trolley for gas bottle and utensils. Glad I chose the 5 burner not the 4.

We had to wait about 4 months to receive delivery after buying and paying for it This was very annoying It was delivered and the Good Guys delivered to up to our house 47 steps they didn't complain they were good Assembling it was time consuming and the holes for the screws were a little too tight and had to be redrilled slightly larger to allow being able to be screwed all the way down The final setup is a lovely BBQ and it was replacing an identical one I had for many years in short a lovely BBQ wouldn't buy anything else

Love it so easy to use.