I replaced another HP All-in-One that kept jamming and finally stopped printing with this one. I was thrilled. The closed paper tray is fabulous! And the lift up top to pull jammed paper out and replace ink cartridges is the best. Finally HP listened to consumers when designing a printer.

Printer as described bur registering for 3 months free trial hp ink - stated on box and inside box was not available on the internet during registration. This was sorted out by contacting customer services. Printer has been easy to connect to the internet and is straight`ightforward to use.

I've always had HP printers and after my previous one came to the end of it's life I found this All in One with separate colour cartridges. I find these better than the multiple colour ones as I print images for card making, allowing me to replace just the colour that is low.

Easy to set up and prints fast. Not sure yet how long the retrieves will last

Instructions and process for installation was very easy and seamless. The machine prints colour and black & white with great clarity. Shame the print cartridges are so expensive but very happy with the performance in these early days.

A little background is in order. I am a systems administrator. A "geek" as it were. I've worked with multiple systems and printers of all types for over 25 years. I have always bought HP printers for personal use. This is the single worst printer HP has ever created. Feeder jams constantly.

Decided to scale down from my previous 8620 when the printer heads gave up the ghost. I looked at replacing them but there was no guarantee that it would solve the issue which would have been fairly expensive.

Not compatiable with Windows 10 software. No use to me.

Wanted the all in one with colour and black and white option. This fits the bill.

EVERY TIME you go to print, it has to do "maintenance" - sucks up ink and takes forever. don't leave your printing til the last minute! We got it last fall sometime. I got all new toner cartridges on Nov. 1 and I had to replace them again before the end of January, and we don't print that much!