We ordered this and it took over a week to be delivered. Set it up and shredded a few papers to test it. Moved it into its new home, and the first papers we shredded jammed the machine. Now it will only run backwards. Big waste of money.

This shredder is billed as "Backed by a 2 Year Warranty" on the website, but that is NOT the case. Amazon will not help with the return and the Fellowes, Inc. website that Amazon service sent me to indicates a Limited Warranty for 1 year from the date of purchase. Definitely not worth the price.

Great shredder, we use this at the office. Its jam free which is a plus in an office where paper is constantly being shredded. It does a great job at shredding paper ( more of a mince than a shred). Wish it were a bit quieter.