I have probably made around 200 cups of coffee with this machine and it does what it claims to do...make pod coffee. I chose the CitiZ without the milk frother as I purchased a Breville milk cafe which works well with it. My only issue is I am drinking more coffee, as it's now so easy to make. The machine feels solid and it works just as well for mugs as for small cups. It takes a short amount of time to heat and the canister holds quite a few pods before you need to empty it. Sometimes a pod seems to get misplaced and won't puncture/load properly, but this might be my fault. Otherwise, no complaints. A very clean and easy way to make coffee.